Customer Inquiry Portals: Reduce Inquiries And Create Self-Serving Customers

Many businesses face repetitive customer inquiries like, “When will my order arrive?”, “What is my tracking number?”, or “How can I download my invoice?”. Manually responding to these inquires via phone, email and tickets is costly and time-consuming.

Here’s your opportunity to save your customers 35-60 days of CSR time per year.

commercebuild can help you build a low-price, self-serve customer portal that is up and running within just a few hours, tightly integrated with Microsoft Business Central.

Your business will love the 24/7/365 online account access available to your customers to self-serve, shorter sales cycles and reduction of support tickets. They also enjoy saving an average of 35-60 days of CSR time per year – hours that can be re-directed towards activities that increase revenues.

Watch this video to learn why commercebuild is the trusted Customer Self-Service Inquiry Portal provider for D365 Business Central companies.