Mirage Screen Systems

Mirage Screen Systems a valued customer for commercebuild

Discover how Mirage Screen Systems, a renowned industry leader since 1997 in manufacturing and distributing top-quality retractable screen systems, has leveraged our eCommerce solution to elevate their customer experience and streamline their operations. With a focus on high-quality raw materials and exacting standards, Mirage Screen Systems has excelled in providing retractable screen doors, window screens, and large opening screens.

Their eCommerce webstore and user-friendly B2B portal, equipped with seamless shipping and payment functionalities, have played a pivotal role in driving a substantial portion of their business. Join us as we delve into their success story and explore how our solution has empowered their growth and customer satisfaction.

What percentage of your order volume goes through your eCommerce webstore, and who has access to it? 

About 90% of our order volume goes through the Symphony site, and it’s accessible to both my dealers and customers.

Why is your eCommerce webstore so important to your business?

Without it, I would have to enter everything manually into Sage. The site is absolutely critical for our operations. 

What do you consider the biggest benefit of your integrated eCommerce webstore?

To me, there is absolutely no point in having an eCommerce site that’s not integrated with our main accounting system, and our customers love it because it provides them with instant feedback regarding the status of their orders and their account information.

How does your webstore help you in maintaining your strategic approach to going to market?

It allows us to maintain our strategic approach to going to market by providing us with the tools and information needed to make informed decisions and respond quickly to customer needs.