Leznoff Enterprises' Success with commercebuild

Leznoff Enterprises

Leznoff Enterprises

Leznoff Enterprises embarked on a transformative journey with commercebuild to revolutionize their online presence and customer experience, by implementing an eCommerce webstore that fully integrates with their Sage 300 ERP.

August 31, 2012
3-minute read

Empowering Business Growth through Enhanced eCommerce: Leznoff Enterprises’ Success with commercebuild

Leznoff Enterprises, a forward-looking player in the wholesale distribution industry, embarked on a transformative journey to revolutionize their online presence and customer experience, by implementing a commercebuild webstore that fully integrates with their Sage 300 ERP. By partnering with commercebuild, they aimed to overcome challenges, including reducing errors and costs by creating a seamless eCommerce platform. In this case study, we delve into Leznoff Enterprises’ objectives, the solutions provided by commercebuild, and the remarkable outcomes achieved.

 

Customized Items

Leznoff Enterprises recognized the need to elevate their online engagement to better cater to customers’ demands. One key feature that Leznoff Enterprises needed within their webstore was the ability to allow customers to order customized items with specific bends and cuts. By understanding the need for this particular functionality, we were able to achieve this by adding variants and product forms into particular items. Upon doing this, their customers are able to order the exact bends and cuts that they need, enhancing Leznoff Enterprises customer satisfaction with their new webstore.

 

Complex Shipping

The shipping of these items was incredibly complex. However, the commercebuild team was able to configure the shipping options to meet the requirements and conditions that were needed. There were lots of shipping particularities requiring a great deal of work, time, testing, trials, refining, and thought, however, we were able to overcome this challenge to configure the shipping to meet our customer’s unique requirements.

 

A Seamless eCommerce Solution

commercebuild collaborated closely with Leznoff Enterprises to engineer a tailored eCommerce solution that addressed their challenges and exceeded their goals. We provided Lenzoff and their team with training on how to use their new eCommerce webstore, including mini video tutorials that they will be able to use to support them going forwards, and of course our team is always on hand to help! 

 

Here’s What Leznoff Enterprises Say About Working With commercebuild

Leznoff Enterprises’ positive experience working with the commercebuild team shines through their testimonial. 

 

“Working with Victor and the commerceBuild team has been an absolute pleasure! Victor’s honesty, organization, and remarkable work ethic made the entire process easy and enjoyable. He always went above and beyond to find solutions and follow up on any issues, ensuring our utmost satisfaction. Graeme’s patience, sense of humor, and dedication to fixing every problem were truly outstanding, making our webstore functional, presentable, and easy to use. Kristine’s organizational skills and expertise helped us streamline our products, while Latika’s coding prowess delivered a perfect site with error trapping to reduce costs. Thank you all for your hard work and exceptional support!”

 

Another Successful Implementation

The partnership between Leznoff Enterprises and commercebuild exemplifies how our collaborative approach, innovative solutions, and dedicated team can bring about transformative outcomes. The success story of Leznoff Enterprises’ eCommerce journey stands as a testament to the power of synergy, creativity, and technical expertise in driving business growth and customer satisfaction. Through strategic planning and meticulous execution, commercebuild enabled Leznoff Enterprises to rise above challenges, establish a complete webstore, fully integrated with their Sage 300 ERP and pave the way for continued success in the digital age. Thank you for choosing commercebuild to build your eCommerce webstore!

See for yourself how our B2B eCommerce solution works