B2B Customer Payment Portal Solutions for Real-Time Self-Service

Put the power into your customer’s hands with 24/7 online access to accurate order and account management from anywhere.

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Put the power into your customer’s hands with 24/7 online access to accurate order and account management from anywhere.

See for yourself why other companies are using commercebuild’s customer portal solutions:

Make Online Ordering Easier on Your Customers and Your Business

Exceed your customers’ evolving online expectations by giving them instant access to their account details, payment information, and order activity. Unlike other eCommerce customer portals, commercebuild is connected with your ERP software and provides a hub where your customers and partners can view and print everything from invoices and credit notes to shipping documents whenever they need it. Our customer payment portal also gives you the payment flexibility to take pre-authorizations, capture payments, and issue credit notes and refunds for any transaction.

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Shorten the Order-to-Cash Process

Our eCommerce customer payment portal is a highly secure self-service hub for your customers and buyers to pay and manage invoices. With seamless ERP-integration, you can always rely on real-time accurate pricing information while minimizing payment turnaround and lowering business costs. The commercebuild platform is fully compliant with the Payment Card Industry Data Security Standards (PCI DSS), endorsed by Visa, MasterCard, American Express, Discover, and JCB card brands.

Go the Extra Mile with Personalized Self-Service

Instead of worrying about reconciling transactions or answering telephone calls, it’s time to put the control in your customer’s hand! With the ability to view all orders, invoices, and payments in real-time across every sales channel, the commercebuild B2B customer payment portal is designed to reduce admin costs, lower customer service requests, and enhance the customer experience.

Accelerate the Way Your Customers Interact with Your Business

The key to building a successful online brand is to create an end-to-end digital experience. A real-time customer portal with efficient payment processing and instant access to order and shipping information will keep your customers consistently coming back for more of your business.

Pay Invoices Online

Get paid faster with ERP integration and a wide range of secure payment gateways and supported payment methods.

360 Degree View

Give you and your customers a consolidated real-time view of orders and updates across all channels.

Access Anywhere

Built in the cloud, customers can access and manage their accounts from anywhere with an internet connection.

Full Document Access

View, download, and print important ERP documents including invoices and orders.

Cross Promotion Capabilities

Sell and cross-sell the right item, at the right price to the right customer—without human intervention.

No Admin Fees

All features are included out-of-the-box at the same price so you can save valuable time and money on licensing.

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