Make Online Ordering Easier on Your Customers and Your Business
Exceed your customers’ evolving online expectations by giving them instant access to their account details, payment information, and order activity. Unlike other eCommerce customer portals, commercebuild is connected with your ERP software and provides a hub where your customers and partners can view and print everything from invoices and credit notes to shipping documents whenever they need it. Our customer payment portal also gives you the payment flexibility to take pre-authorizations, capture payments, and issue credit notes and refunds for any transaction.
When is the Right Time for eCommerce?
Find out if now is the right time to leap into the digital world by downloading our eCommerce Business Plan Template. It will get you thinking about your business goals and better prepare you for digital transformation.
Shorten the Order-to-Cash Process
Our eCommerce customer payment portal is a highly secure self-service hub for your customers and buyers to pay and manage invoices. With seamless ERP-integration, you can always rely on real-time accurate pricing information while minimizing payment turnaround and lowering business costs. The commercebuild platform is fully compliant with the Payment Card Industry Data Security Standards (PCI DSS), endorsed by Visa, MasterCard, American Express, Discover, and JCB card brands.
Go the Extra Mile with Personalized Self-Service
Instead of worrying about reconciling transactions or answering telephone calls, it’s time to put the control in your customer’s hand! With the ability to view all orders, invoices, and payments in real-time across every sales channel, the commercebuild B2B customer payment portal is designed to reduce admin costs, lower customer service requests, and enhance the customer experience.
Accelerate the Way Your Customers Interact with Your Business
The key to building a successful online brand is to create an end-to-end digital experience. A real-time customer portal with efficient payment processing and instant access to order and shipping information will keep your customers consistently coming back for more of your business.