What “Out-of-the-Box Integration” Really Means

In this video, Chris de Visser, CEO of commercebuild, explains what out-of-the-box integration looks like in practice, and why flexibility still matters for real-world B2B businesses.

Not every organization needs the same level of complexity, and commercebuild is designed to scale accordingly.

Built for Different Business Models and Use Cases

Out-of-the-box integration isn’t one-size-fits-all. commercebuild supports everything from simple sales or payment portals to complex enterprise and multi-site eCommerce environments. The level of integration may differ depending on the package and use case, but the foundation remains the same: direct, native integration with your ERP.

Direct Integration with Sage and Business Central

When we talk about out-of-the-box integration, we mean direct integration to your ERP that’s already in use by your team every day. commercebuild integrates natively with Sage and Microsoft Dynamics 365 Business Central, using the ERP as the system of record and enabling ERP-driven eCommerce without unnecessary layers in between.

Core eCommerce Processes, Ready from Day One

The essentials required to operate a B2B webstore are built in. Standard workflows such as placing orders, retrieving pricing, and pulling inventory directly from the ERP are handled automatically. These core processes ensure accuracy and consistency while reducing the operational effort required to support the site.

Flexible Enough to Go Beyond Out-of-the-Box

While out-of-the-box integration covers the fundamentals, it doesn’t limit you. Many businesses require additional logic layered on top of standard ERP processes. commercebuild supports extensions and frequently works alongside ERP partners to ensure any ERP customizations are reflected accurately in the online experience. This is especially important in industries where pricing and discount logic can vary significantly.

Supporting Industry-Specific Pricing and Logic

In industries such as food and beverage, pricing can depend on a wide range of variables. commercebuild ensures that data captured on the website is passed back into the ERP so pricing and discounts are calculated correctly based on your existing business rules. This approach keeps pricing logic where it belongs, in the ERP, while making it accessible online.

Let’s Talk About Your Package and Your Industry

Whether you’re evaluating a simple portal or a complex multi-site deployment, chances are we’ve supported a similar scenario before. If you have questions about a specific package, ERP setup, or industry requirements, reach out to the commercebuild team.