“Thanks to commercebuild, all orders entered by our customers are automatically entered into our Sage X3 Platform. The Customer Portal and Online store has reduced by 80% the manual line entries previously processed on the Sage X3 platform. The solution also gives our customers access to their order status, history and invoices. This visibility reduces the number of emails between the different stakeholders, increasing our operational efficiency.” – Digital Officer, Socomore
Socomore is a global leader in the development of expert solutions for the preparation, testing and treatment of surfaces assembly operations. If you have flown on a commercial airline, you have seen a Socomore protective coating on the engine and the invisible protection in a no-failure scenario!
They needed to extend their Sage X3 solution to the digital world. They chose commercebuild.
Online Fulfilment and Customer Self-Service
Socomore also needed to provide their customers with access to their bill of landing, certificate of conformance, and invoice as soon as the document was created. The regulations and document compliance in aerospace and other specialty chemical distributors are not optional, and commercebuild delivers with ease of use and provides Socomore with customer self-service.
With an online customer portal, and webstore, Socomore customers now have direct access to all orders, and have the ability to reorder common products with 2 clicks. Their online order penetration has gone from 15% to 50%, with a new goal of over 70% of all orders processed online.
Download a PDF of the Case Study here: Socomore Case Study
About commercebuild
commercebuild is the missing piece in transforming your ERP data into a truly personalized eCommerce experience. Flexible and frictionless, our turnkey eCommerce solution delivers 24/7 revenue opportunities to you and your customers. Quick to deploy and easy-to-use, we eliminate the need for middleware between the storefront and ERP data to enable seamless online buying and selling.
Our solutions can be live in 30-days and offer complete eCommerce capabilities at a price B2B and B2C businesses can afford.
Drive revenue growth for you, and your customers, while enjoying rapid ROI for both. Go head-to-head with the online retail giants of the world, and win. Experience a solution that integrates with your ERP data and provides automagical cross-sell and upsell opportunities to every customer on your site.
At the height of ecommerce growth, commercebuild offers scalable, reliable, and robust eCommerce solutions for everyone.
If your business is using Sage 300, Sage X3 or Microsoft Dynamics 365 Business Central ERPs, commercebuild can build a ERP-driven B2B and B2C eCommerce webstore or Customer Portal